Frequently Asked Questions

How soon do we get our order?

Once payment has been received 7 to 10 working days.

Are the courier costs included?

No. We will quote seperately for the courier on your invoice.

Will you courier to other countries?

Yes. Contact us for a quote.

Can I cancel my order?

Yes. however unless there is a valid reason for the cancelation we will charge a 10% cancellation fee.

May I return the goods?

No.

About Orders & Payments

The process is as folows:

Step 1

Place your order and fill the required fields --> SUBMIT

Step 2

Make no payment yet. Wait for the order confirmation and invoice that will be emailed to you.

Step 3

Make your EFT payment to The Board Lady and use either the invoice number OR the confirmation order number as a reference.

We will aknowledge and inform you about your shipment by email

Bear in mind that courier costs will differ from location to location and that the mural board delivery costs per unit will deminish with more boards being ordered per order.